The Seven Nail Spa ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.thesevennailspa.com, schedule appointments, or use our services.
By using our website and services, you consent to the data practices described in this policy.1. Information We Collect
We collect various types of information to provide and improve our services to you.
A. Personal Information You Provide to Us:
This includes information you voluntarily provide when you:
Schedule an appointment (online or by phone).
Sign up for our newsletter or promotions.
Fill out client intake forms (digital or physical) at our spa.
Contact us directly via phone, email, or social media.
Participate in surveys or promotions.
The types of personal information we may collect include:Contact Information: Name, email address, phone number, mailing address.Appointment Details: Preferred services, dates, and times.Payment Information: (Processed securely through third-party payment processors; we do not store full credit card details on our servers).Health Information (for services): Relevant medical conditions, allergies, or sensitivities necessary to provide safe and appropriate nail services. This is considered sensitive personal data and is handled with the utmost care and your explicit consent.Communication Preferences: Your preferences for receiving marketing communications from us.
B. Information Collected Automatically (Website Usage Data):
When you visit our website, we may automatically collect certain information about your device and Browse activity. This may include:IP Address: Your internet protocol address.Browser Type and Operating System: Information about the web browser and operating system you are using.Referring/Exit Pages: The pages that referred you to our site and pages you visit after leaving our site.Date and Time of Visit: The time and date you accessed our website.Clickstream Data: Information about how you navigate and interact with our website, such as pages viewed and links clicked.Device Information: Information about the device you use, such as device type, unique device identifiers, and mobile network information.
C. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies (like pixel tags and web beacons) to track activity on our website and hold certain information.Cookies: Small data files stored on your device that help us remember your preferences, understand how you use our site, and improve your Browse experience.Purpose: Cookies are used for website functionality, analytics, and sometimes for targeted advertising.Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Services: To schedule and manage your appointments, perform requested nail services, and process payments.
To Communicate with You: To send appointment confirmations, reminders, updates about your services, and to respond to your inquiries.
To Personalize Your Experience: To tailor our services and communications to your preferences and provide a more personalized experience.
For Marketing and Promotions: To send you newsletters, special offers, promotions, and information about new services that may be of interest to you (with your consent where required).
To Improve Our Website and Services: To analyze website usage, identify trends, troubleshoot issues, and enhance the functionality and user experience of our website and spa services.
For Internal Business Operations: For administrative purposes, data analysis, audits, fraud prevention, and other internal business processes.
To Comply with Legal Obligations: To meet legal and regulatory requirements, resolve disputes, and enforce our agreements.3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their direct marketing purposes. We may share your information in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as online booking platforms, payment processors, email marketing providers, and website analytics providers. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
For Legal Reasons: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the services, or (d) protect the personal safety of users of the service or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Secure Servers: Our website hosting and data storage are on secure servers.
SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt data transmitted through our website.
Access Controls: Access to your personal information is restricted to authorized employees and service providers who have a legitimate business need to access it.
Third-Party Security: We work with reputable third-party service providers who also employ robust security measures to protect your data.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal information, we will securely delete or anonymize it.6. Your Data Rights
You have certain rights regarding your personal information, which may include:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, subject to certain legal exceptions.
Right to Object to Processing: You have the right to object to our processing of your personal information under certain circumstances.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
The Seven Nail Spa
593 Northgate Mall Dr.
Hixson, TN 37415
Phone: (423) 654-7222
Email: info@thesevennailspa.com
